Award-Winning Technical Support
All members of our talented technical support team are highly trained experts that have a broad knowledge across many different platforms of IT and the appraisal industry. Whether our customers have specific questions about ClickFORMS™ or questions about their computer operating systems, our technical team can handle every type of scenario that could affect the performance of ClickFORMS™, Redstone™ and all other products provided by Bradford Technologies, Inc.
Remote Desktop Support
We use TeamViewer to remotely access your PC to help troubleshoot technical difficulties. TeamViewer is safe, secure and requires permission from our customers before our Technical Staff can assist remotely. Just Click the TeamViewer box when instructed by one of our Service Technicians.
Contact Information & Support Hours
Mon-Fri: 8am - 5pm PT
Mon-Fri: 6am - 6pm PT
Sat-Sun: 8am - 3pm PT
Technical support is available for all customers that are current on their maintenance package.
Available from the Help menu in ClickFORMS.
ClickFORMS Basic Training
These one hour online conference sessions are led by a trained instructor. Users can interact with the instructor in a small conference setting.
ClickFORMS UAD Training
Sign up for the free UAD training or watch a recording of our training session that we made available for your convenience.
Customized Training Programs
One day training session either at the Bradford Technologies headquarters or your facility. Each session generally accommodates 15-20 students or can be configured for a one-on-one, personal training session.
Call for a Quote 1-800-622-8727 or email firstname.lastname@example.org
ClickFORMS Quick Start & Reference Guide
Download the ClickFORMS Quick Start Guide with Quick Reference card.
ClickFORMS Quickstart Tutorial
ClickFORMS tutorial lessons in a downloadable PDF format.
ClickFORMS Step-By-Step Guides for Services
A collection of tutorials covering ClickFORMS services such as 1004MC, MLS, Pictometry and much more.
ClickFORMS Video Tutorials
Short video tutorials illustrating the most-used functions of ClickFORMS.
Redstone Support Services
Redstone Technical Support is available FREE to AppraisalWorld Members only. Click the "My Office" Icon at the top of the page to sign in. AppraisalWorld Members will be directed to their "My Office" home page where training videos and user guides are available for download.
New users may click on the "Sign up Here" button below. A full version of Redstone will be available for download after the sign up process is completed.
Statistically accurate valuations are the future of the appraisal industry. Redstone brings solutions to bring the power of statistical property analysis down to the appraiser's desktop. With Redstone, appraisers can produce supportable and reliable valuations in record time. Being more productive with easy and hassle free software solutions is our mantra to help appraisers abandoning 'form filling' and become data analyst in their markets.
AppraisalWorld Members will enjoy a host of training videos and PDF help documents. In addition, AppraisalWorld Members can make an appointment with a Redstone Expert by calling 1-800-622-8727. Appointments are approximately 1 hr and are free of charge.
Sign in to "My Office" by clicking on the "My Office" globe on the top of the page to view our video and PDF document library.
Recommended: Use the Step-by-step video along side with a Practice Property located in the Redstone Software under the Tutorial menu.
New AppraisalWorld Members: If you are new to Redstone and want to get started creating statistically supported valuations, click on the "Sign up Now" button below. Our Directory Package is available free of charge and includes:
Redstone Software and Updates
AppraisalWorld Business Directory Listing
Your Business Location Placed on Map
County Coverage Listing
Online Business Card – Clients can see your virtual business card in search results.
Search Results Statistics – Track how often your business listing is returned in search results.
AMC Directory – Find and apply to AMCs of your choice.
ClickFORMS and Redstone System Requirements
Required: Windows® 7 or newer Operating System
Required: At least 4GB of RAM
Required: At least 250MB of free disk space
Required: 1280 x 800 screen resolution
Required: Internet Explorer 10 or newer browser
Required: High speed Internet connection
MAC (even running Parallels® or Boot Camp®) not supported
Running ClickFORMS and Redstone on anything less than our minimum requirements may result in unexpected and unsupported issues.